About Me

Hello, my name is Antonio de Jesús Correa Reyna.

I have eleven years of experience assisting customers around the globe in different areas like handling issues related to billing, gaming, software, and sales.

I have studied Computer engineering for five semesters and Anthropology for eight semesters at the Autonomous University of San Luis Potosí.

I am capable of responding to customer inquiries in all kinds of forms, I’m good at following up with the customer after the purchase, and escalating issues.

I have the Ability to work effectively both independently and as part of a team, I know how to make use of tools like Google Suite (Spreadsheets, Docs, Meet, Drive) and information technologies, I am Experienced in using Zendesk, customer service software and Customer Relationship Management systems

Spanish, is my native language but I am proficient in English.

I strongly believe that effective communication, teamwork, empathy, and a proactive approach are essential pillars of successful customer support.