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Responsibilities
- Improve language understanding by providing high-quality training examples
- Update system prompts based on client requests
- Test conversational systems extensively before go-live
- Review customer calls and flag problematic conversations
- Collaborate with engineers and designers to enhance conversational UX
Requirements
- Native/fluent Latin-American Spanish speaker
- Professional proficiency in English
- Strong communication skills and attention to detail
- Passionate about delivering great user experiences
- Interest in natural language understanding technologies
Benefits
- Flexible arrangements with 1-2 days weekly commitment
- Opportunity to work in a diverse and inclusive team
- Gain experience in advanced conversational AI systems
