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Responsibilities
- Create and document processes and procedures
- Utilize infrastructure diagrams and flowcharts
- Engage with stakeholders to collect information
- Validate and verify processes with stakeholders
- Develop documentation standards and templates
- Assist with testing documentation requirements
- Perform other duties, such as usability testing
Requirements
- High school diploma or equivalent required
- Bachelor’s degree in English, Writing, Communication, or technical discipline preferred
- 5+ years of technical writing experience
- Ability to analyze the target audience and present user-friendly information
- Strong proficiency in Microsoft Word, Excel, Google Docs, and PDF software
Skills
- Technical writing
- Documentation
- Flowcharting
Benefits
- Competitive compensation and benefits package
- Medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match
- Salary range: $29/hr – $40/hr
