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Responsibilities
- Enhance intake workflows to improve efficiency, service quality, and client experience.
- Implement internal processes for authorization submissions aimed at minimizing denials and expediting approvals.
- Directly supervise the billing team, providing guidance, oversight, and support to ensure efficient and effective billing operations.
- Oversee medical billing and collections, ensuring timely and accurate claim submissions.
- Manage and develop intake supervisors and billing team members, fostering a culture of continuous improvement.
Requirements
- Bachelor’s degree in health administration, business administration, finance, or other related and relevant field.
- 10+ years experience in managing or directing client intake, billing, or similar role.
- Proven experience in healthcare billing and deep knowledge of health insurance providers and payers across multiple states.
- A minimum of five years managing a team of direct reports.
- Revenue cycle experience in a dynamic start-up environment that demonstrates adaptability to rapid change and ambiguity.
Skills
- People management
- Customer service
- Analysis
Benefits
- Exceptional paid time off policies that encourage and support life balance.
- 401k matching to ensure our staff have what they need to enjoy their retirement.
- Health insurance options that ensure well being for the whole person and their family.
- Company provided hardware and software for home office.
- Remote work environment that strives for connectivity through professional collaboration and personal connections.
