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Responsibilities
- Provide excellent customer service on calls.
- Resolve complaints within authority limits.
- Recommend products/services by analyzing needs.
- Achieve call quality and satisfaction targets.
- Generate leads and upsell bank products.
- Update customer records accurately.
- Maintain confidentiality of customer data.
- Adhere to policies, shifts, and punctuality.
Requirements
- High school diploma.
- 0–2 years of banking experience.
- Proficient in English & Arabic.
- Valid UAE Family Book required.
Benefits
- Gain experience in a reputable financial institution.
- Opportunity for career growth in a dynamic industry.
- Collaborative team environment with training support.
