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Responsibilities:
- Solve customer escalations with operations teams.
- Drive improvements to visibility tools and processes.
- Communicate with internal customers across departments.
- Initiate SOPs and process changes proactively.
Requirements:
- 10-24 months of work experience.
- Good communication skills for information flow.
- Proficiency in Advanced Excel (pivot tables, vlookups).
- Fluent in Hindi, Tamil, and English.
Benefits:
- Work in a dynamic and rapidly growing environment.
- Opportunities for ownership and learning.
- Engage in process improvement initiatives.
