Responsibilities: Triage inbound calls for various inquiries. Make outbound calls to relay findings. Monitor live queue and manage case assignments....
Apply For This JobResponsibilities: Provide support via phone and email. Document all user communications. Troubleshoot and resolve reported issues. Manage sensitive clinical production...
Apply For This JobResponsibilities: Reduce costs and increase service efficiency. Own and improve team processes and systems. Escalate system issues to IT and...
Apply For This JobResponsibilities: Develop a trusted advisor relationship with customers. Manage the onboarding process, training, and implementation. Maintain an in-depth understanding of...
Apply For This JobResponsibilities: Provide customer and technical support via calls, emails, and chats. Gather technical information to resolve complex cases. Collaborate with...
Apply For This JobResponsibilities: Understand client business and project requirements. Assist with tactics and action plans for performance. Analyze trends and identify deviations...
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