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Responsibilities:
- Own customer success for assigned accounts.
- Drive KPIs and outcomes in customer success.
- Promote IoT platform adoption and digital tools.
- Conduct weekly/biweekly customer updates.
- Lead Quarterly Business Reviews and follow-up.
Requirements:
- Bachelor’s degree required.
- 5+ years in customer engagement and success.
- 3+ years in connected buildings and IoT.
- 3+ years in building automation.
- 20% travel capability.
Benefits:
- Opportunity for cross-functional leadership.
- Support for professional growth and learning.
- Exposure to innovative technology (AI, IoT).
- Collaborative team environment.
