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Responsibilities:
- Provide customer service support across various channels.
- Address customer concerns in a timely and professional manner.
- Collaborate with team members to achieve related results.
Requirements:
- Excellent oral and written communication skills.
- Proven experience in customer service, preferably BPO.
- Ability to work in a fast-paced environment.
- Flexible to work in voice, non-voice, or blended programs.
- Knowledge of Microsoft Office with average MS Excel skills.
- Must participate in required initial training.
- Strong problem-solving and organizational skills.
- Ability to work with minimal supervision.
