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Responsibilities:
- Provide 24/7 customer support in shifts.
- Troubleshoot issues for escalation.
- Document solutions in Confluence/KB.
- Automate tasks using scripts/SQL queries.
Requirements:
- Bachelor’s in IT or related field.
- Basic DNS and Linux knowledge.
- MySQL and scripting basics.
- Strong English communication skills.
Benefits:
- Fully remote with paid time off.
- Rotating shifts for 24/7 coverage.
- Job training and knowledge-sharing.
- Quarterly and annual reviews.
