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Responsibilities:
- Build and maintain relationships with clients.
- Identify opportunities for upselling and cross-selling.
- Develop and execute strategic account plans.
- Monitor and improve client satisfaction.
- Manage contract renewals and negotiations.
- Address client concerns and resolve issues.
- Track and report on key account metrics.
Requirements:
- Bachelor’s degree in Business or related field.
- 5+ years of experience with enterprise clients.
- Experience with CRM systems (e.g., Salesforce).
- Strong communication, negotiation, and interpersonal skills.
- Experience with SaaS or enterprise software.
- Ability to work with C-suite executives.
- Strong analytical and problem-solving abilities.
Benefits:
- Work in a collaborative, customer-centric environment.
- Opportunity for career growth and development.
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Flexible work environment.
