Customer Success Manager at Makersite in Germany Full Time NEW

Responsibilities:

• Provide LCA guidance to help customers meet sustainability goals.
• Offer support on risk management, compliance, and cost.
• Drive customer renewals and growth opportunities.
• Collaborate with customers on project plans and success.
• Work with the implementation team for smooth onboarding.
• Create success sheets and project documentation.
• Report on customer progress and identify improvements.
• Advocate for customer needs within the organization.

Requirements:

• Bachelor’s degree in Sustainability or related field.
• 5+ years of sustainability consulting experience.
• Proven experience with large enterprise clients.
• Strong understanding of risk management and compliance.
• Project management skills for detailed project plans.
• Excellent communication and relationship-building skills.
• Proficiency in sustainability software tools and platforms.
• Ability to manage priorities in a remote setting.
• Familiarity with North American regulatory environments.
• Professional sustainability certifications preferred.

Benefits:

• Competitive salary and performance bonuses.
• Health, dental, and retirement benefits.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Work 100% remotely.
• 25 days of paid time off per year.
• State-of-the-art equipment and technology.