Community Manager for US-based Company Full Time

Summary:

Paired is a global staffing and recruiting agency that specializes in connecting remote talent with great companies. They are currently seeking a Community Manager for a US-based beauty DTC brand to enhance community engagement and customer satisfaction. The role involves developing strategies, managing social media, and fostering a positive community environment.

Responsibilities:

• Develop and implement community engagement strategies to drive user participation and growth across social media platforms.
• Monitor forums and social media channels, responding to customer inquiries, and moderating discussions.
• Create and manage content that resonates with the community, promoting brand messaging and values.
• Collaborate with cross-functional teams to align community initiatives with overall company goals.
• Analyze community data and feedback, providing insights to improve communication and customer experience.
• Organize online events and activities that engage the community and promote interaction.

Requirements:

• At least 2 years of experience in community management or related fields.
• Strong understanding of social media platforms and content creation.
• Exceptional written and verbal communication skills.
• A passion for building and nurturing online communities.
• Experience with social media analytics tools.
• Ability to work independently and prioritize tasks in a remote work environment.
• Proactive problem-solving skills and a positive attitude.
• Familiarity with customer service principles and practices.

Benefits:

• Competitive salary paid in US$.
• Work from anywhere.
• International portfolio.
• Flexible hours.