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Summary:
Maximus is seeking a detail-oriented Clinical Administrative Lead to support the Indiana Level of Care Assessment and Reassessment (IN LCAR) program. This role involves managing administrative functions, including tracking, reporting, and communication with program partners. The position offers comprehensive training and requires strong organizational skills to handle daily tasks efficiently in a fast-paced environment.
Responsibilities:
- Provide high-level customer support to internal and external customers.
- Responsible for assigning and coordinating referrals for contract work to appropriate parties.
- Computer data entry.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines.
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors.
- Provide mentoring/training and guidance to other Administrative Coordinators.
- Assist with training new staff.
- Work on a variety of assignments requiring considerable judgment and initiative.
- Perform other related duties as assigned.
Requirements:
- High School Degree or equivalent and minimum 6 years of relevant experience, or Associate Degree with a minimum of 4 years of relevant experience.
- Clinical office experience preferred.
- Proficient in MS Office Suite.
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work independently.
- Responsible for scheduling for multiple areas of the program around Medicaid application assistance, level of care, and intake counseling as needed.
- Complete assignments and daily tasks based on project SLAs.
- Perform quality reviews, including identifying and resolving data errors.
- Assist with creating new policy and procedures and updating as needed.
- Ability to work on multiple assignments.
- Daily tracking and upkeep.
- Daily task reporting and assignments of assessments and waivers.
Benefits:
- 401(k) matching.
- Dental insurance.
- Disability insurance.
- Employee assistance program.
- Health insurance.
- Health savings account.
- Life insurance.
- Competitive compensation, including bonuses based on performance.
- Paid Time Off (PTO), holidays, and extended sick leave.
- Short and long-term disability coverage.
- Holistic wellness support through the Employee Assistance Program (EAP).
- Recognition platform for outstanding employee contributions.
- Tuition reimbursement.
- Employee perks and discounts.
- Maximus wellness programs and resources.
- Professional development opportunities, including training programs, workshops, and conferences.
- Company-paid license and certification renewals.
