Senior Business/ Technical Consultant (gn) Full Time

Summary:

Contentserv, a leader in product experience management, empowers brands with an AI-driven platform for content creation and customer journeys. Operating globally with offices in Munich and Rohrbach, the Senior Business/Technical Consultant role drives consulting projects and training services. It’s a key position within a dynamic, innovative team focused on future-focused solutions.

Responsibilities:

• Driving own consulting projects as lead PIM consultant and trusted advisor within a customer-facing role according to Contentserv’s consulting portfolio.
• Performing project planning, resource planning, organization, controlling, and project management.
• Being part of the department’s regular planning board.
• Take over the sales-oriented perspective / role for Contentserv’s consulting department as representative for the department’s service portfolio in close co-operation with Contentserv’s CSM team.
• Responsible for training services in the course Contentserv’s academy / consulting team including design, concept, deliverables, pricing, and GTM.
• Acting as trusted advisor concerning Contentserv’s academy incl. design, concept, delivery, review, development, pricing, portfolio, etc.
• Close co-operation with Global VP Experience Consulting to develop the department further according to the above-mentioned tasks.

Requirements:

• 5-7 years of experience as consultant within the business field of PIM, MDM, eCommerce, data & analytics, corresponding processes, or similar.
• Familiar with project management tasks incl. project delivery, planning, resource management, project organization, controlling, and reporting.
• 2-3 years of experience within the field of learning management for a software vendor, ideally with a background of eLearning, corresponding media, educational design, knowledge management, or similar.
• Experience of working in an international software company desirable.
• Open-minded and curious personality.
• You are used to work in a structured and reliable way.
• Customer-focused and service-oriented personality.
• You are an empathic / sympathetic person.

Benefits:

• Permanent contract.
• Holidays: 30 days vacation + special days of leave on top.
• Company pension plan.
• Onboarding: mentoring program to ensure a smooth start.
• Flexible working hours: We offer trust-based working hours.
• Hybrid Working Model: Flexibility to choose between working from home and our modern offices in Munich & Rohrbach.
• JobRad: Together with JobRad, Contentserv offers employees the opportunity to lease bicycles – from cargo bikes to e-bikes. And of course also for private cycling pleasure.
• Jobticket: You will get contribution to your public transport ticket.
• Position-related benefits: Company car/ car allowance, hardware and bonus program.
• Health promotion: Tasty & healthy smoothies in our Rohrbach Office, Online Mid-of-the-Week Meditation every Wednesday.
• Local office benefits: Free parking, candy bar & good public transport connection.
• Dog-friendly Offices: Bring your fluffy friend with. Contentserv knows dogs can be a game-changer for corporate culture.
• You can work in a professional, international working environment with flat hierarchies and short decision-making paths.
• We live a co-operative and respectful corporate culture with fun at work and room for own ideas.