Highly motivated and results-driven professional with a proven track record in customer service and human resources roles with experience in effectively communicating with global users. Addressing customer problems and complaints, consistently finding suitable solutions to enhance overall satisfaction. Skilled in ensuring communication with customers aligns with service standards and policies. Known for meticulous attention to detail and timely feedback delivery to team leaders. Ready to leverage expertise to deliver exceptional customer experiences and contribute to organizational success.
“Serosh not only effectively managed our Human Resources Department but also played a pivotal role in the hiring process, demonstrating excellent organizational and interpersonal skills.”
“Serosh’s ability to uphold company values and foster positive relationships, coupled with his keen eye for detail and understanding of social dynamics, make him an ideal fit for the customer service position.“
– Hassan Meer Lead Manager
“Serosh possesses a unique blend of empathy, patience,adaptability and problem-solving skills. In his role at our call center, He effectively managed customer inquiries, resolved complaints, and ensured that each customer interaction was satisfying.”
“He consistently exceeded performance targets and was always willing to go beyond to assist both customers and colleagues during closures.”
“He has a keen eye for detail and a strong understanding of the importance of upholding company policies and guidelines.”
– Saif Ur Rehman Co Founder