Account Manager (Digital Marketing Agency) Full Time NEW

Summary:

• Jetfuel.agency is a digital marketing agency specializing in growing businesses within the DTC and e-commerce space.
• Our clients are usually between $5M-$50M in size and rave about our agency’s ability to drive measurable performance, no BS attitude, and our innovative, ground-breaking digital marketing strategies.
• We are a small, fast-growing agency. From content to paid media, we value people who have a strategic and analytical mindset no matter what they do.
• We are a fully remote agency. We are looking for people who not only have a passion for marketing but will also contribute to our agency’s culture and team.
• If you want to make an impact, working with clients such as Perfect Snacks, Vive Organic, or Tate’s Bake Shop and join a small, fast-growing agency that offers more learning opportunities to help your career vs. any other agency, this is the right place for you!

Responsibilities:

• Serve as head of communications and main point of contact for all assigned accounts; own all comms between agency and client.
• Effectively communicate, prioritize, and strategize between all parties (jetfuel.agency departmental teams [Ops, Design, and Marketing teams] and clients) as established leader of assigned jetfuel.agency clients.
• Have a strong understanding of the brand’s industry, culture, voice, and competition.
• Establish project plans and timely execution for all deliverables, including campaigns, branding, and more.
• Serve as source of truth for requirements, assets, and details for all projects.
• Review and provide all feedback on all deliverables, serving as the client voice and keeping in mind strategy/client goals.
• Cultivate strong relationships with clients and internal agency team members and partners.
• Continually look for areas to grow and innovate on accounts by working with internal teams to provide strategic solutions and recommendations.
• Act as a mentor and help manage the team by leading by example and fostering the talents of those working with them.
• Problem-solve and innovate for issues and challenges not yet explored, attempted, or accomplished.
• Share learnings, best practices, and innovative wins across the organization.
• Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech and software.
• Ensure KPIs are being met by having a strong pulse on performance and pacing; use performance insights to develop strategies that help meet KPIs by closely collaborating with the team.
• Consult, educate, and negotiate with clients and agency partners.
• Present recommendations/ideas to client and internal team.
• Educate client team on the latest trends, best practices, technological advancements.

Requirements:

• 3-5 years of experience in digital marketing and advertising.
• Knowledge of marketing platforms such as Facebook, Instagram, Google, and TikTok Ads.
• Prior experience in account management or account coordination a plus.
• Broad range of experience in multiple advertising channels, including but not limited to:
  • Demonstrated paid media knowledge.
  • Demonstrated ability to successfully monitor new paid trends and products and evaluate application to agency and client.
  • Budget/pacing and billing.
  • Demonstrated understanding of integrated media, client scope, and industry trends.
• Excellent communicator who is able to craft and tell a consistent story to executives, team members, and clients via written and vertical communication.
• Manage the media team successfully from a project management, feedback, and efficiency standpoint.
• Ability to follow up on tasks to ensure deadlines are hit across many projects at once.
• Highly strategic and able to balance long-term strategy with short-term results.
• Deeply analytical with a bias for action.
• Ability to dissect data and draw insights that drive the business forward.
• Natural leader with the ability to motivate, coach, and drive teams forward.

Benefits:

• Competitive Pay.
• Paid Time Off, so you can take some time off to recharge.
• 100% Remote: avoid the stress and hassle of a commute and raise your productivity.
• Raise your game: work with highly driven individuals and grow professionally and personally.

Tagged as: Account Management, Client Relations, Digital Marketing, Paid Media, Worldwide