Agency Operations Manager, Internal Resourcing (Digital Marketing) at Seer Interactive Full Time

Responsibilities

• Partner with divisions to drive operational efficiency
• Manage staffing and resourcing processes
• Launch and facilitate organization-wide operations initiatives
• Manage resource allocations in the Capacity Planning process
• Oversee client projects, ensuring standards are met
• Set up client projects with in-scope deliverables and retainers
• Act as an accountability partner to division Account Managers
• Gather and analyze data about the division’s client projects
• Develop program goals, strategies, and objectives
• Track, analyze, and report on program progress
• Build and automate processes in Seer’s work management stack

Requirements

• Strong resource management and staffing skills
• Experience in client project oversight and management
• Familiarity with program management and development
• Ability to track, analyze, and report on program progress
• Knowledge of KPIs and process improvement
• Proficiency in building and automating processes
• Experience with operations business intelligence
• Ability to manage company-wide processes and changes
• Strong communication and partnership skills
• Ability to recommend and implement operational improvements

Benefits

• $75,000-$90,000 annually
• Evaluation of compensation at least once a year
• Recharge week: 1 week PTO before starting
• Unlimited PTO with a 3-week minimum/year requirement
• Flexible Fridays
• Reduced holiday hours from Christmas through New Year’s
• 13 paid company holidays, including mental health days
• $400 remote office setup stipend