Log In
Sign Up
Summary:
- Sunflower Bank, N.A is looking for a highly motivated individual to fill the position of a full-time Application Engineer.
- The Application Engineer is responsible for providing Level I and Level II application support on common office productivity tools and devices.
- This position researches and responds to user requests and questions, and remediates complex issues within our application systems.
Responsibilities:
- Provide technical support for banking application-related issues, including troubleshooting and resolving problems.
- Monitor application performance and ensure system availability and reliability.
- Collaborate with development and QA teams to identify and fix bugs.
- Assist in the deployment and configuration of banking applications.
- Document support processes and maintain accurate records of issues and resolutions.
- Conduct training sessions for users on application features and best practices.
- Stay updated with the latest application updates and industry trends.
- Responsible for developing and maintaining systems and applications in alignment with SBNA security controls and standards related to protecting sensitive data for compliance with Gramm Leach Bliley Act (GLBA).
Requirements:
- Bachelor’s Degree in a related field.
- Minimum of five years of experience providing application support, specializing in COTS applications to include all common office productivity tools.
- Operational knowledge of condition monitoring and associate applications.
- Demonstrated project management abilities.
Benefits:
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Company-paid Life Insurance
- Tuition Reimbursement
- Fitness Reimbursement
- Paid Time Off
- Volunteer Leave
- Paid Holidays
- Plus many more employee perks & incentives!
