Who we are
Datassential is a global food and beverage intelligence platform. By embracing billions of data points and AI, we offer a suite of innovative solutions that empower over 90% of the largest global brands in the food & beverage ecosystem to more effectively develop, market, and sell their products.
Datassential, headquartered in Chicago, USA, has gained momentum in global markets through its acquisition of CHD Expert (HQ: France) in 2022. Datassential is backed by Spectrum Equity, the same top-tier PE firm that backed GrubHub, bitly, and Headspace.
We are a remote-first company with opportunities for in-person team and company-based events. Our global team celebrates diverse backgrounds and new perspectives while cultivating expertise in all things food and beverage. Food brings people together, and there’s room for everyone at Datassential’s table.
Who you are:
Why you should join:
What you will do:
As an Associate Director of CX at Datassential, you will serve as a strategic partner to our valued clients and be viewed as a trusted expert in the food and beverage industry. You will understand their distinctive business requirements, champion their interests within Datassential, and facilitate their understanding of the complete potential of our data insights and tools. This role entails not only cultivating robust client relationships but also establishing Datassential as an industry thought leader and devising customized solutions that blend seamlessly with our clients’ business goals.
In this role, the Associate Director of CX will have a deep understanding of the industry, excellent interpersonal skills, and a proven track record of delivering exceptional customer experiences. This role is pivotal in ensuring client satisfaction, fostering growth, and delivering value through Datassential’s offerings in the food and beverage industry.
Key Responsibilities:
What you bring:
Nice to have:
Our Table Welcomes All. We embrace diversity of both background and thought, and foster an inclusive environment that extends an open landscape of opportunities to everyone. We invite each of us to simply be ourselves. We operate with respect and without judgment, celebrating both the power of the individual as well as our shared humanity.
The pay range for this role is $80,000 to115,000/year. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location
Datassential is a E-Verify employer
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact anjali.ambat@datassential.com
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