Billing and Posting Resolution Provider Full Time

Summary

The Billing and Posting Resolution Provider at TruBridge manages hospital and clinic billing operations remotely. TruBridge offers robust benefits and a work/life balance focus, supporting customers with financial services through expertise and technology.

Responsibilities

• Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.
• Recommends new processes and changes in current processes.
• Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures.
• Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts.
• Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements.
• Responsible for consistently meeting production and quality assurance standards.
• Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
• Updates job knowledge by participating in company offered education opportunities.
• Protects customer information by keeping all information confidential.
• Processes miscellaneous paperwork.
• Ability to work with high profile customers with difficult processes.
• May regularly be asked to help with team projects.
• Responsible for assisting manager in the management of employees which would include coaching, training and performing necessary disciplinary actions including following up on action plans for their employees.
• Ensures employee compliance with dress code, attendance and other company policies.
• Processes miscellaneous paperwork and performs other administrative duties as assigned.
• Must be agile and able to easily shift between tasks.
• Assist with backlog billing projects, such as advanced claim resolution.
• Assist with new contract implementation.
• Review claims to ensure edits are setup correctly.
• Fill in as a Biller where needed.

Requirements

• At least 5 years hospital billing experience, can include time outside of TruBridge.
• Experience with All Payers.
• Experience with Thrive and RCM operating systems.
• Claims submission, follow up, denials and rejections preferred.
• Experience in CPT and ICD-10 coding preferred.
• Experience in filing claim appeals with insurance companies to ensure maximum reimbursement preferred.
• Excellent communication (written and oral) and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills.
• Must be detail oriented and able to follow through on issues to resolution.
• Must be able to act both independently and as a team member.
• High School Diploma or equivalent combination of education and relevant experience needed.
• Excellent critical thinking, organizational, and time management skills with a strong attention to detail, accuracy, and follow through.

Benefits

• 401(k).
• Disability insurance.
• Life insurance.
• Paid holidays.
• Paid parental leave.
• Employer-paid short term disability and life insurance.
• Generous time off allotments.
• Robust benefits offering.