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Summary:
- The Billing Coordinator position manages and evaluates a large amount of accounts with complex billing requirements.
- Billing Coordinator is required to maintain their accounts with a high degree of accuracy to guarantee company revenue.
- A Billing Coordinator should have a keen eye for detail and should be comfortable working with little supervision to meet tight deadlines.
Responsibilities:
- Responsible to manage and maintain a workload of approximately 10,000 accounts with a monthly revenue of $2.5 million.
- Reviews and ensures accuracy of customer accounts and charges to be invoiced.
- Create customized invoices based on customer contracts including PDF and Excel formats.
- Research multiple invoicing disputes and processes manual A/R adjustments as needed.
- Analyze and reconcile transactions of a complicated nature to ensure account is compliant with contract.
- Works with the Collections team to identify and resolve billing-related issues to ensure clean aging.
- Resolve all requests received through multiple ticketing systems in a timely manner.
- Communicating and collaborating with internal and external customers.
- Performs other job-related duties as assigned or apparent.
Requirements:
- High-level attention to detail and accuracy.
- 2 years of experience in a billing/accounting related role with strong numerical skills.
- 3 years of experience with MS Excel which includes pivot tables and vlookups.
- Must be able to analyze large amounts of data.
Benefits:
- Comprehensive medical benefits coverage, dental plans, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
