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Customer Support
Bogota – Customer Service Agent New Process 1 Full Time
Responsibilities
- Answer incoming calls to customer service lines
- Provide a high level of professional and competent service assistance
- Successfully complete and approve training and quality requirements
Requirements
- At least 18 years old
- High School Diploma
- Experience in customer service or call center is desirable
- Colombian Citizenship or work permit
- Full time availability
- Intermediate to advance English skills
- Strong computer skills
- Excellent written & verbal communication skills (English)
- Ability to empathize with the customer
- Ability to analyze issues and find appropriate solutions
- Basic PC knowledge
- Ability to multitask
- Skilled in accurate data entry
