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Technology and IT

Business Intelligence Analyst Full Time

Summary:

  • CFCU Community Credit Union is seeking an experienced and driven Business Intelligence Analyst.
  • The Business Intelligence Analyst will report to the Business Intelligence Manager.
  • This role involves gathering, analyzing, and visualizing data to identify trends, performance metrics, and areas for improvement.
  • The BI Analyst will ensure data-driven insights are accessible and actionable.
  • The position will support the credit union in developing reports through the data warehouse platform and provide key performance indicators.
  • The role involves collaborating with departments such as finance, lending, marketing, and compliance.
  • The BI Analyst will be responsible for data mapping documents to all systems to deliver electronic signature services in-branch and remotely.

Responsibilities:

  • Collect, analyze, and interpret complex data sets from multiple data sources and the data warehouse.
  • Proactively identify opportunities for improvement through data analysis.
  • Develop reports, dashboards, and visualizations using Tableau to monitor KPIs and operational metrics.
  • Develop, document, support, schedule, and deliver customized reports from the core database and other sources.
  • Utilize SQL report writing tools like CRMBI to deliver these reports.
  • Collaborate with business units and SMEs to identify key business questions and reporting needs.
  • Translate business requirements into technical specifications for data queries and reports.
  • Provide insights and recommendations to support decision-making across departments like lending, marketing, finance, compliance, and audit.
  • Develop and maintain comprehensive documentation of BI reports.
  • Assist in the development and enforcement of data governance policies and data quality rules.
  • Design and maintain automated reporting processes to increase efficiency and reduce manual effort.
  • Create documents in Forms Designer and import existing PDF documents for data mapping.
  • Stay informed on predictive analysis techniques and support future implementation as needed.
  • Perform other duties, tasks, or special assignments as needed.

Requirements:

  • A minimum of two to four years of similar or related experience.
  • Bachelor’s Degree in Data Science, Business Analytics, Computer Science, Information Systems, or related discipline.
  • Strong experience with SQL report writing and visualization tools such as Tableau, PowerBI, or comparable business intelligence tools.
  • Experience with enterprise data warehousing and database platforms like Oracle, DB2, Snowflake, SQL Server, Azure.
  • Familiarity with data governance principles.
  • Proven experience interpreting data trends and patterns in complex data sets.
  • Excellent communication skills with a focus on customer service.
  • Ability to bridge business and technical domains skillfully.
  • Self-starter.
  • Prior credit union/financial institution experience is a plus.
  • Experience with financial institution core systems (e.g., Fiserv DNA) is a plus.
  • Java scripting experience is a plus.
  • Knowledge of database theory, structures, query languages, and concepts.
  • Strong critical, analytical, and problem-solving skills.

Benefits:

  • Equal employment opportunity at CFCU Community Credit Union.
  • CFCU provides equal employment opportunities, free of discrimination.

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