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Summary:
- The Georgia Department of Human Services, Office of Information Technology (OIT) is seeking a qualified candidate for the position of Business/Quality Analyst to join the agency based in Atlanta, Georgia.
Responsibilities:
- Identifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users.
- Works on process flows and screen designs and provides storyboarding to support system design. Review and interpret ongoing business requirements.
- Documents business requirements in a suitable format that communicates the specific functionality that will be developed for the product and obtains appropriate approvals.
- Articulate, Communicate, and Coordinate with UI/UX, app development, backend, CMS, Testing, and other and subject matter experts on design & development.
- Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, and other product documentation.
- Write test cases based on wireframes, comps, and functional requirements.
- Conduct functional testing and cross-browser and mobile device testing.
- Be responsible for the end-to-end testing of complete, interactive web and mobile applications.
- Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices.
- Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met.
- Thoroughly test solutions to ensure functionality and integrity.
- Ability to write queries using SQL and compile data and reports as needed.
- Manage and maintain all requirements materials and traceability matrices.
- Provide Help Desk support as needed to support production applications.
Requirements:
- Bachelor’s degree in computer science, IT, MIS, Engineering, or related fields.
- 7+ years of experience as a BA/QA Analyst.
- Experience across the SDLC, including requirements, design, development, testing, documentation, training, deployment, operations, support, and maintenance.
- Ability to work well with business unit SMEs, Business Analysts, vendors, and end users in cross-functional teams.
- Extremely detail-oriented, organized, structured, analytical, and logical, with strong problem-solving skills.
- Track record of meeting or exceeding client expectations, personal performance expectations, and achieving project goals.
