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Duties
- Develop and execute quality improvement vision
- Create and maintain file audit dashboards
- Implement automated claims review processes
- Collaborate on policies, standards, and workflows
- Conduct quality and compliance reviews
- Analyze audit results and develop action plans
- Monitor and report file quality data
- Collaborate on training initiatives and guidelines
- Understand and apply compliance issues
- Build relationships with stakeholders
Requirements
- Auto and Casualty Claim handling experience
- Knowledge of claims processes and insurance
- Experience with Guidewire ClaimCenter
- Project management and database proficiency
- Excellent communication skills
- Ability to analyze data and understand regulations
- Teamwork and mentoring skills
- Analytical mindset and adaptability
- Strong problem-solving skills
- Self-motivated and proactive
Benefits
- 401K matching
- Bonding leave for new parents (12 weeks, 100% paid)
- Tuition assistance
- Training
- GM employee auto discount
- Community service pay
- Nine company holidays
- 100% remote work
- Competitive pay and bonus eligibility
