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Responsibilities
- Provide information on Beyond Finance’s debt program
- Display empathy and deescalate upset clients
- Use CRM system to track client information
- Assess clients’ financial situations and options
- Develop solutions to retain clients and meet targets
Requirements
- Experience in retention, sales, or collections
- High school diploma or equivalent
- Ability to handle high call volumes
- Resilient and calm under pressure
- Proficient with CRM systems and tech-savvy
Benefits
- Employer contributions for health, dental, and vision
- Generous PTO, paid holidays, and parental leave
- 401(k) matching program
- Merit advancement and career development
- Collaborative and supportive work environment
