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Summary:
- READO GmbH is an innovative platform for book enthusiasts that helps readers discover exciting stories, connect with like-minded people, and share their reading world.
- As a growing company, READO values a close connection with its community and outstanding customer service.
- The company is looking for a part-time Community Management / Customer Support team member to help improve and support their platform.
Responsibilities:
- Manage the community across various platforms (e.g., app, social media).
- Respond to customer inquiries via email or chat and ensure high customer satisfaction.
- Assist with moderating and maintaining community content to create a positive atmosphere.
- Collaborate closely with the team to relay community feedback and suggestions for improvement.
- Support small projects in the area of community management.
Requirements:
- Some experience in customer service or community management is advantageous, but not required.
- Enjoyment in engaging with people and strong communication skills.
- Structured and reliable working style.
- Affinity for books and interest in the READO community.
- Good command of German and English, both written and spoken.
Benefits:
- Flexible working hours that fit well with your daily routine.
- Work in a dedicated and creative team.
- Insights into a growing startup with a passionate user base.
- Opportunity to contribute your ideas and actively shape the community.
- The chance to help further develop READO and engage the community.
