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Healthcare and Wellness

Community Outreach Liaison Full Time

Summary:

  • Daybreak Health is building the leading digital mental health system for youth, aiming to create a world where every young person benefits from mental health support.
  • The mental health system removes barriers to effective care by offering easy access through school and pediatrician partners, evidence-based online therapy, and funding partnerships with government agencies and health insurance.
  • Over the next 5 years, Daybreak plans to serve more than 25 million youth in need of mental health support.
  • Daybreak fosters an efficient, remote work culture with nationwide team members, values mental health, and has regular mental health days.
  • The company holds regular virtual and in-person activities, valuing fun alongside their mission.

Responsibilities:

  • Visit designated schools across the district to build and maintain relationships with site administrators, social workers, wellness coaches, counselors, educators, and parent liaisons.
  • Help school staff, community partners, families, and students understand Daybreak’s program and refer students to care.
  • Coordinate efforts to grow adoption of Daybreak among schools, tracking and ensuring the efficacy of outreach activities such as presentations, 1:1 meetings, information sessions, wellness fairs, and student assemblies.
  • Support families with onboarding and session attendance through 1:1 support and “train the trainer” sessions.
  • Provide initial case consultations to patients and families via video, phone calls, and in-person visits.
  • Establish and maintain relationships with community agencies to minimize waitlists and provide interim services.
  • Meet or exceed established enrollment targets.
  • Complete documentation within 48 hours.
  • Plan, track, and document activities consistently.
  • Participate in weekly meetings with site-based teams, enrollment leads, and others.
  • Coordinate with schools to align resources and educational opportunities.
  • Create 6 to 12-month districtwide plans in collaboration with account management and marketing.

Requirements:

  • Lives in Los Angeles and willing to visit school sites across the district, traveling up to 80% of the week.
  • Proven track record of building referral bases and relationships, such as business development, sales, community outreach, or referral management for hospitals or payers.
  • Current driver’s license, proof of acceptable automobile insurance, and reliable transportation.
  • Excellent oral and written communication skills, including public speaking.
  • Ability to thrive in a fast-paced, technical, and mission-focused environment.
  • General computer skills and working knowledge of Google Suite and Salesforce.
  • Ability to take initiative and work autonomously.
  • Demonstrates high ethical standards of behavior.
  • Willingness to work flexible hours, including evenings and weekends as required.
  • Previous knowledge of and passion for youth mental health.
  • Nice to Have:
    • Experience in case management or behavioral health.
    • Bilingual in English and Spanish is highly preferred.
    • SWA, LCSW-A, or pursuing education in social work.
    • Former educators or school administrators are encouraged to apply.

Benefits:

  • Regular mental health days at least once per quarter.
  • Fully remote work environment with a team nationwide.
  • In-person and virtual team activities.
  • Paid time off and flexible working hours.

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