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Marketing and Sales

Customer & Category Manager Full Time

Summary:

Dreyer’s Grand Ice Cream is looking for a Customer & Category Manager to help drive brand growth and customer strategies. With a focus on the ice cream industry, this position involves managing brand strategy, customer category execution, and cross-functional collaboration to drive key sales metrics. Dreyer’s Grand Ice Cream is part of Froneri, a global leader in ice cream, and aims to elevate consumer experiences through innovation and excellence.

Responsibilities:

  • Drive 4 P strategies for brand segments across all channels.
  • Collaborate with cross-functional groups as a sales/category expert to drive key brand/segment projects.
  • Represent sales function in key brand-specific short and long-term projects.
  • Represent sales function in driving communications and brand strategy with retail sales teams.
  • Enable field account teams to drive key metrics (Net Sales, Trade Spend, Market Share, Forecast Accuracy).
  • Work with sales teams to drive category selling strategies, tactics, and solutions via DGIC data resources.
  • Lead category strategy and approach in JBP, Top to Top, Category Review, and yearly planning meetings at respective accounts/channels.

Requirements:

  • BS/BA preferred.
  • 10+ years of experience in customer-facing, sales planning, or category management sales in the CPG industry.
  • Experience working with key grocery accounts.
  • Commercial experience with highly developed collaboration and influencing skills.
  • Retail sales experience is a plus.
  • Knowledge of customer best practices, market intelligence, category/channel/shopper trends, and shopper insight.
  • History in data management (IRI, Nielsen, and other data sources) and insight building.
  • Proven ability to develop sound insights, strategies, and actions across multiple data points.

Benefits:

  • Competitive compensation based on skill sets, experience, and training.
  • Equal opportunity employer with diversity and inclusivity.
  • Opportunities for growth and career advancement.
  • Full benefits package (medical, dental, etc.) available.

Job Overview