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Description:
- Manage and nurture relationships with VI Engage wellness and healthcare accounts.
- Communicate with a variety of senior customer audiences and distill the VI Value Proposition to C-level stakeholders at large enterprises.
- Serve as the voice of the customer, collaborating closely with cross-functional teams to ensure client requirements are understood and fulfilled by offering strategic insights and recommendations.
- Leverage technology and data analytics to improve account performance.
- Conduct ROI analysis, including pivot table creation in Excel, to demonstrate value and inform decision-making.
- Communicate efficiently with key stakeholders across various business, technology, and data sectors.
- Manage accounts with a yearly revenue of $500k or more.
- Apply a consultative approach to problem-solving, offering tailored solutions to client challenges.
Requirements:
- 4-7 years of experience in customer success or consulting roles, preferably within the software technology, data analytics, or wellness industries.
- Experience managing high-value accounts with an annual revenue of $500,000 or more.
- Entrepreneurial problem solver.
- Proven experience as an individual contributor in a team setting.
- Strong technical proficiency, particularly in data analytics and Excel.
- Excellent communication skills, capable of engaging effectively with various stakeholders.
- Data Savvy and ROI Centric.
- Education and/or work background in technical, analytical, or engineering fields.
Benefits:
- Competitive salary.
- Stock plans.
- Flexible PTO policy.
- Generous contribution to medical coverage.
- Competitive 401K plan with a 5% matching contribution.
