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Responsibilities
- Swiftly respond to customer inquiries via email, chat, and phone
- Maintain accurate records of customer interactions and transactions
- Collaborate closely with teammates for a seamless experience
- Resolve customer issues and escalate complex problems as needed
Requirements
- Proficiency in both written and verbal English
- Minimum of 1 year of customer service experience
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- A suitable environment for phone calls and a personally-owned PC
- Minimum 15 Mbps upload & download speed; backup internet required
Benefits
- Competitive hourly rate: $3-4 USD per hour
- Comprehensive health insurance with dental coverage
- Flexibility with the work-from-home lifestyle
- Paid time-off, performance bonuses, and year-end bonuses
- Opportunities for advancement in a growing company
