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Customer Support

Customer Support Associate – Work from Home – London, KY at Anomaly Squared Full Time

Job Duties/Responsibilities

  • Qualify callers for client programs, products, or services.
  • Handle outbound and inbound calls.
  • Conduct Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, Medical Appointment Setting.
  • Maintain professionalism and excellent communication skills.

Requirements

  • High School Diploma or GED.
  • Excellent Verbal and Written Communication Skills.
  • Proficient in Windows Based Operating Systems (Google Chrome).
  • Product Knowledge after Nesting Period.
  • Adaptability in Fast-Changing Environment.
  • Own computer (no Chromebook, Notebook, or MacBook).
  • Webcam and Internet access.
  • Quiet workspace with desk/workstation.

Benefits

  • Remote work.
  • Remote training.
  • Full-time benefits: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90 days.
  • 401(k) after 90 days.
  • PTO after 6 months.

Job Overview