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Responsibilities
- Manage portfolio for assigned customer territory.
- Ensure satisfaction in service delivery to clients.
- Market integrated service programs across organizations.
- Develop service account plans and customer profiles.
- Focus on contract renewals and accurate forecasting.
- Ensure compliance with Motorola and government protocols.
- Maintain P&L performance targets for assigned accounts.
Requirements
- Proficient with Microsoft and Google applications.
- Experience in customer account management.
- Familiarity with Motorola RF systems is a plus.
- Knowledge of Salesforce preferred.
- Basic financial acumen required.
- Customer satisfaction mindset essential.
- Preferred experience with Oracle and Excel.
- Strong written and oral communication skills.
- Ability to discuss WLAN and network infrastructure.
Benefits
- Incentive bonus plans.
- Medical, dental, and vision coverage.
- 401k plan with company match.
- 10 paid holidays and generous PTO.
- Employee stock purchase plan.
- Paid parental and family leave.
