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Job duties/responsibilities
- Provide customer support: resolve issues, identify problems, and explain solutions.
- Interact with clients: answer frequent questions and resolve payment issues.
- Support customers via chat and tickets.
- Follow communication procedures, instructions, and policies.
Requirements
- Spanish: Upper-Intermediate+.
- English: Upper-Intermediate+.
- Ukrainian: Fluent.
- Strong communication skills and stress resilience.
- Personal computer and 24/7 internet access.
Benefits
- Cool team: trust, competence, and humor.
- Competitive salary with performance reviews.
- Comfortable conditions: hybrid work, office amenities.
- Education and career growth: internal training, library, industry events.
- Paid day offs and vacation.
- Openness and feedback: no forbidden topics or excessive hierarchy.
- Health and sports: medical insurance, office doctor, massages, psychologist compensation.
