Log In
Sign Up
Summary:
- This position is for a Danish-speaking customer service representative in Greece, supporting customers of a leading multinational electronics company.
- The company offers top-class training from one of the biggest brands in the world and emphasizes professional development opportunities.
- The company is recognized as a Great Place to Work, with a mission to deliver exceptional customer service worldwide.
Responsibilities:
- Responding to customers’ inquiries via e-mail, chat, and phone.
- Providing how-to-use steps for newly bought devices and guiding customers to arrange repairs if needed.
- Working effectively as part of a team, developing supportive relationships with colleagues and management.
- Being positive, proactive, and focused on continuous improvement.
- Maintaining a strong, professional relationship with all customers and showing empathy.
- Striving towards customer retention and loyalty, fully supporting customers to achieve successful outcomes to their inquiries.
Requirements:
- Fluency in Danish.
- Excellent writing skills.
- Good command of English.
- Soft skills and politeness.
- Technically adept (know your way around Windows, shortcuts, basic troubleshooting).
- Capability of multitasking.
Benefits:
- Complete support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with the house search.
- Competitive monthly salary plus 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth opportunities.
- Special events.
- Free online Greek language courses.
- State-of-the-art working premises with relaxing break areas.
- Hotel accommodation for 2 weeks.
