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Summary:
- WorkOS is a developer platform that helps make apps enterprise-ready by providing tools and services for features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs.
- Recently raised $80M in Series B funding.
- WorkOS has a growing customer base including SaaS companies like Webflow, Vercel, Brex, PlanetScale, Loom, and Drata.
- The Developer Success Engineer will play a key role in providing technical support and building relationships with developers.
Responsibilities:
- Understand and be an expert in WorkOS’s products and code base.
- Provide technical support to developers on best practices for integrating with our API.
- Troubleshoot any issues that arise from the developer and diagnose any blockers.
- Engage customers for feedback to help shape product development.
- Work cross-functionally within the company.
Requirements:
- 2+ years experience in a technical support role with coding experience.
- Experience working with customers on a technical product.
- Exceptional verbal and written communication skills.
- Passion for educating and breaking down complicated concepts.
- Quick learner and relentlessly inquisitive.
Benefits:
- Competitive pay.
- Substantial equity grants.
- Healthcare insurance (Medical, Dental, and Vision) for you and your family.
- 401k matching.
- Wellness and fitness monthly allowances.
- PTO + paid holidays + unlimited sick leave.
- Autonomy and flexibility with remote work.
