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Responsibilities
- Cultivate and maintain relationships with Channel Partnership management
- Drive and sustain Cups Sold Per Day during critical launch phases
- Oversee onboarding of new installations for seamless customer experience
- Manage and mentor a national team of Partner Growth Managers
- Liaise with product development, communicating field data and feedback
- Execute strategic plans for managing installations and site surveys
- Drive innovation and continuous improvement of processes
Requirements
- Bachelor’s degree or equivalent work experience
- 10+ years in a customer-facing role with a strong track record
- Prior experience in restaurant ownership or commercial food service preferred
- 5+ years of management experience with proven leadership ability
- Passion for exceptional customer experiences and advocacy
- Exceptional communication skills to influence various stakeholders
- Strong problem-solving and analytical abilities for data-driven decisions
- Excellent project management skills, capable of handling multiple projects
- Willingness to travel up to 90% of the time
Benefits
- Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
- 15 days Paid Time Off, 7 sick days, 14 holidays, and Wellness Benefits
- Cell Phone and Internet reimbursement, 401K
- Beautiful new SF office with outdoor rooftop workspace
- Free beverages with our Bot, snacks, and Wednesday lunches
