Director of Product Full Time

Summary:

• GLOBO’s Director of Product is on a mission to make GLOBO’s product the premier Language and Cultural support technology that consistently wins in the market.
• This role will create and sustain the systems and structures to Design, Launch, and consistently Improve new and existing GLOBO products.
• This role acts as a bridge between business and technical teams in pursuit of language and cultural access and equity.
• This role will contribute, evaluate, prioritize, and make actionable ideas and requirements from the business, the market, and GLOBO Customers.
• GLOBO Product Managers work collaboratively with Operations, Engineering, Marketing, Sales, and Customer Experience to deliver the best experiences, articulate product strategy, and track product and feature launches through Benefit Validation.
• The Director of Product Role will serve as conductor, ensuring the team is supported to execute design, communication, development, and launch activities.
• This role may be for you if you have a technical background, a love for driving value, and a desire to make a lasting impact.

Responsibilities:

• Conduct research, prioritization, and planning to conceptualize strategic vision and roadmap.
• Communicate for both Executive and Project Team Audiences.
• Create the systems and structures needed for consistent product delivery.
• Lead Product Design functions including prototyping, feedback sessions, visibility.
• Facilitate continuous team learning and development, mentor team members and thoughtfully design org structure.
• Oversee product development and launch activities.
• Coordinate cross-functional teams to ensure successful product execution.
• Analyze market trends and customer feedback to leverage growth opportunities.
• Manage product performance and make data-driven decisions.
• Facilitate communication on initiatives and overarching Product Strategy.

Requirements:

• Bachelor’s degree in Technology-, or Design- related field or equivalent experience.
• Excellent judgment and decision-making skills.
• Demonstrated experience managing complex projects, processes, and launches across functional areas.
• Highly flexible, resourceful, diligent, and communicative.
• Experience leading technical teams with a technical background.
• Ability to provide technical scope and technical user stories for a developer audience.
• 10+ years in a Product Management Role.
• Competencies:
  • Communication — Excellent written and oral communication skills.
  • Product Rigor & Analysis — Drives toward thoughtful, data-informed, and strategically-aligned product decisions.
  • Bravery! — Ability to venture boldly and envision new things. Not afraid to start something new.
  • Critical thinking—able to think critically, reason, and apply knowledge learned on the job to the tasks at hand.
  • Empathy – Able to understand the needs of prospects, customers, internal and external users.
  • Creativity – Finds novel solutions, synthesizes information, and thinks outside the box.
  • Planning—effectively prioritizes and plans work activities; manages own time efficiently and effectively; successfully manages conflicting priorities.
  • Adaptability—skillfully adapts to changes, delays, or other unexpected events; manages competing demands, priorities, and deadlines; able to coordinate across various time zones.
  • Technical Understanding.
  • Natural tendency to be curious, positive, and creative.
  • Superior project management and interpersonal skills.

Tagged as: Communication, Product Management, Project Management, Technical Background, Worldwide