Director, Research – Intelligence at Harbor.ai Full Time NEW

Responsibilities

• Oversee department strategy, operations, and budget.
• Manage library services and strategic leadership teams.
• Evolve library services delivery, fostering innovation.
• Provide strategic leadership for managed service clients.
• Develop client management programs across teams.
• Track key success metrics for risk and opportunity.
• Align client services with market trends.
• Communicate effectively with C-Suite stakeholders.
• Collaborate across Harbor’s R+I Leadership team.
• Oversee R+I vendor and research integration.
• Promote evolution in law library services.
• Lead Harbor’s R+I thought leadership initiatives.
• Supervise ~30 staff, including hiring and evaluations.
• Foster teamwork and professional development.
• Ensure balanced workloads and growth opportunities.

Requirements

• JD or MLIS degree or equivalent required.
• 15+ years in a law firm setting.
• 10+ years leading an information or innovation function.
• 10+ years managing a law library preferred.
• Proven track record in high-performing team leadership.
• Knowledge of library technologies and digital resources.
• Familiarity with Westlaw, LexisNexis, or Bloomberg Law.
• Strong organizational and project management skills.
• Knowledge of emerging law library technologies.
• Excellent communication and collaboration skills.
• Customer success knowledge or certification is a plus.
• Thought leadership experience in the industry.
• Strong problem-solving abilities and attention to detail.

Benefits

• Leading position in a globally integrated firm.
• Collaboration with 800+ strategists and specialists.
• Engagement with top law firms and corporate clients.
• Growth opportunities within a dedicated community.