Director, Salesforce Administration Full Time

Summary:

• Ziff Davis is seeking a highly qualified and motivated Director of Salesforce Administration to join the Enterprise Applications group.
• The role will lead teams supporting multiple Salesforce Orgs, collaborating with Sales, Marketing, Customer Service, and Finance teams.
• The primary responsibility is to define the vision and roadmap for Salesforce, implementing solutions and overseeing various business units’ collaboration.
• The ideal candidate will have a strong track record with large, complex Salesforce projects.
• This position is fully remote and offers flexibility in location.

Responsibilities:

• Manage current Service Cloud and Sales Cloud environments while defining vision and standards for new Salesforce.com solutions.
• Lead a team of internal and external Salesforce developers and admins.
• Consult on architectural approach with product and development teams.
• Act as a lead for all Salesforce integrations and Salesforce administration.
• Perform business and functional analysis, project management, and risk analysis.
• Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflows.
• Lead new projects such as Salesforce Lightning and CPQ rollout.
• Lead data migration and data cleansing initiatives in Salesforce.
• Assist with training new and existing users.
• Maintain system metrics to track trends in usage and data integrity.
• Participate in cross-functional teams addressing strategic business issues related to CRM, marketing, and sales operations.
• Assist in designing and implementing APIs and web-based interfaces.
• Lead the development and support of integrations with other enterprise systems.
• Develop training materials and train users on Salesforce functionality.
• Work closely with business teams and outside vendors to provide support.
• Collaborate with internal and external auditors to meet audit requirements.

Requirements:

• Over 12 years of experience in the IT industry, with a minimum of 6 years as a Salesforce lead and architect supporting over 500 users at an enterprise level.
• 8+ years of hands-on experience in Salesforce development, including Sales Cloud, Service Cloud, CPQ, and Communities.
• Excellent knowledge of the overall Salesforce landscape, Architecture, and the Force.com platform across Service, Sales, Community, Marketing, and Analytics clouds.
• Strong knowledge of Visualforce and Apex fundamentals.
• Strong knowledge of the Lightning framework and developer console.
• Experience in Salesforce API integration.
• Strong experience with writing Apex Triggers, Dataloader, and custom code.
• Experience working with business and technology leaders to solve complex business and systems problems.
• Experience leading teams.
• Excellent technical and communication skills to interface with stakeholders and design and deliver complex solutions.
• Strong organizational, interpersonal, and multitasking skills.
• Strong troubleshooting skills.
• Excellent written and verbal communication skills.

Benefits:

• Salary range: $180,000 – $200,000 per year.
• Potential bonus.
• Health insurance.
• 401K.