Dutch Speaking Customer Service for Mercedes-Benz – Fully Paid Relocation Full Time

Patrique Mercier Recruitment is excited to announce a new opportunity for a Dutch Speaking Customer Service professional to join our team. We are partnering with Mercedes-Benz, a renowned automotive company, to provide exceptional customer service to Dutch-speaking customers. This position comes with a fully paid relocation package to ensure a smooth transition.

As a Dutch Speaking Customer Service representative for Mercedes-Benz, you will be responsible for assisting Dutch-speaking customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will contribute to maintaining customer satisfaction and upholding the reputation of the Mercedes-Benz brand.

Responsibilities

• Serve as the main point of contact for Dutch-speaking customers
• Assist customers with inquiries, orders, and technical support
• Provide product information and recommendations
• Troubleshoot and resolve customer issues
• Document customer interactions and resolutions
• Collaborate with internal teams to escalate and resolve complex issues
• Stay updated on Mercedes-Benz models, features, and upgrades
• Ensure customer satisfaction by delivering exceptional service

• Fluent in Dutch and English
• Prior experience in customer service or related roles is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Passion for delivering exceptional customer service
• Ability to handle customer complaints and resolve issues effectively
• Knowledge of Mercedes-Benz vehicles and brand is a plus
• Proficient in using computer systems and customer service software
• Ability to work independently and as part of a team
• Flexibility to work in rotating shifts, including weekends and holidays
• Willingness to relocate and eligibility for work permits in the destination country

• Private Health Insurance
• Training & Development
• Fully paid relocation package ( flight, transfer anf hotel )
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully paid training
• Performance Bonus