EAP Management Consultant – Afternoon Shift (Remote) Full Time

Summary:

CVS Health, a leading health solutions company, seeks an EAP Management Consultant for a full-time, remote role in the US. The position focuses on providing consultation to corporate clients on workplace issues and coordinating care for employees, working 11:00 am – 8:00 pm EST.

Responsibilities:

• Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns.
• Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).
• Conducts clinical assessments and coordinates care of members subject to management referrals.
• Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to dedicated plan sponsor.
• Works collaboratively with management to ensure quality service delivery.
• Documents clinical information that meets risk management and regulatory requirements.
• Partners with account management to ensure strong customer relations and service satisfaction.

Requirements:

• 3+ years of experience in behavioral health services required.
• Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD).
• 1+ years of substance abuse experience required.
• 1+ years of crisis management experience required.
• Must be able to work Monday – Friday 11:00 am – 8:00 pm EST.
• Master’s degree in behavioral health field required with appropriate licensure.
• CEAP/EAP experience preferred.
• SAP/DOT experience preferred.
• CISM experience preferred.
• Bilingual Spanish and English (preferred).
• Human Resource and/or Supervisory experience preferred.
• Case management, Utilization Review, or Utilization Management background preferred.

Benefits:

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs.
• Confidential counseling.
• Financial coaching.
• Paid time off.
• Flexible work schedules.
• Family leave.
• Dependent care resources.
• Colleague assistance programs.
• Tuition assistance.
• Retiree medical access.
• Bonus, commission, or short-term incentive program.