Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.
Genesys employs more than 6,000 people globally who embrace empathy and collaboration to succeed.
Employees have the independence to make a larger impact and take ownership of their work.
The company is looking for an AI Sales Specialist focused on Genesys native AI, Digital, and Experience Orchestration portfolio to bring innovative solutions to the core account teams and clients.

Partner with account executives (AEs) and sales management on territory and account planning, pipeline generation, opportunity management, and forecasting to exceed overall and portfolio-specific sales targets.
Ensure follow-through on plays and programs related to the Genesys AI portfolio in the field (sales campaigns, enablement programs/certifications, etc.).
Demonstrate subject matter expertise and presence to differentiate Genesys in opportunities and to model desired methods for AEs (upskilling).
Provide hands-on support with positioning, presentations, pricing, proposals, and other key work products related to the Genesys AI portfolio.
Be the voice of the customer and the field with relevant cross-functional teams (marketing, product, professional services, etc.).

8+ years of relevant professional experience in software sales.
Proven experience and expertise in AI-powered customer experience.
Demonstrated ability to lead through influence as well as direct authority, partnering with colleagues to drive outcomes collaboratively.
Demonstrated ability to create effective territory and account strategies/plans.
Working knowledge of enterprise sales methodologies such as MEDDPICC.
Strong critical thinking and communication skills.
Effective presentation skills (ability to serve as a compelling subject matter expert).
Ability to prioritize as well as manage multiple work streams at once (many in-flight opportunities across multiple sales teams).
Fluency in English and Dutch is required.

The opportunity to work with a leading AI-powered software company.
Collaboration with talented teams to bring innovative AI solutions to clients.
A global company culture that fosters empathy, teamwork, and bold thinking.
Competitive benefits and perks similar to larger tech companies with more impact and independence.

Experience Transformation AI Sales Specialist Full Time

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