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Responsibilities
- Perform preventative maintenance, routine repair, and calibration of instrumentation
- Promote a positive customer experience and handle service-related problems
- Submit accurate service reports affecting billing, inventory, and instrument history
- Follow safe work practices according to company policy
- Execute administrative activities to support service visits
- Travel 60-75% within a 120+ mile radius of Memphis, TN, with up to 6-8 nights away per month
Requirements
- Associate/Technical degree preferred, or relevant education and experience
- Basic mechanical aptitude; experience with maintenance and diagnostics helpful
- Valid Driver’s License and clean driving record required
- 1+ years of field service or customer-facing experience preferred
Benefits
- Comprehensive 10-week training (8 weeks in-field, 2 weeks classroom)
- Company car, cell phone, corporate credit card
- Full benefits starting day one: medical/dental/vision, 401(k) with matching
- Up to 17 days PTO, up to $3,500 annual performance-based bonuses
- $29.00 – $31.00 per hour, eligible for Incentive Pay
