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Job duties/responsibilities
- Travel between hospitals based on assignment of service requests.
- Troubleshoot and resolve customer and product issues.
- Build positive relationships with customers, peers, and internal partners.
- Document service results to maintain accurate quality records.
Requirements
- Openness to work with bio-hazardous materials and wear PPE.
- Willing to work overtime, overnight, and weekends as needed.
- Strong interpersonal and communication skills.
- Ability to work independently in a fast-paced, stressful environment.
- Highly organized, with strong time management and multitasking skills.
- Must have an outstanding driving record.
- Near visual acuity, color vision, mobility, and finger dexterity.
- Proficient in Microsoft Office Applications.
- Experience with service bulletins, user manuals, and technical drawings.
- Minimum of 3 years technical service or equivalent experience preferred.
- Bio-medical equipment maintenance, repair, and installation experience preferred.
- Valid driver’s license with good driving record.
Benefits
- Company vehicle for business use.
- Medical, Dental, Vision, and Prescription Drug Insurance.
- Tuition reimbursement up to $15,000 per year.
- Matching 401(k) with opportunity for discretionary contribution.
- Paid Vacation/Sick Time.
- Basic life, AD&D, and supplemental life insurance.
- Short-term and long-term disability insurance.
- Employee Assistance Program.
- Wellbeing program with incentives.
- Discounted employee stock purchase plan.
