Food Technologist, Midrand Full Time

Summary:

The Food Technologist, Midrand role at NSF, a global public safety organization founded in 1944, ensures food safety compliance for a contract until December 31, 2025. Based remotely in Midrand, South Africa, NSF serves 40,000 clients across 110 countries, focusing on health and environmental standards with a team of 3,000 experts.

Responsibilities:

• Verifying compliance to corporate, regulatory, customer, food safety and quality requirements within allocated area.
• Providing support to Convenience Operations and Sales teams with the required Food Safety Management reviews.
• Collaborating with Operations Managers and other site leaders within the region to build and foster an effective food safety and compliance culture.
• Identifying and recommending effective processes to mitigate key risks and areas of non-compliance.
• Identifying customer service failures in relation to in store operational processes.
• Collaborating with operations on corrective actions and preventative measures, as well as verifying that corrective actions were completed and effective.
• Technical reporting in relation to customer resolution processes.
• Customer complaints resolution.
• Conducting root cause analysis on quality and food safety related concerns and corrective action management.
• Participating in audits by internal teams and external agencies, as required or requested.
• Conducting site visits with key operations stakeholders in the view of continuous assessment of compliance.
• Conducting training and upskilling interventions when required.
• Supporting the development of training material and related interventions to create sustainable process for skills transfer.
• Other duties that are reasonably within the scope of the role and function.

Requirements:

• Formal degree/diploma in Food Science or Food Technology.
• At least 3 years of experience in FMCG (manufacturing or auditing) or retail (e.g. hospitality, restaurants).
• Understanding of the relevant food safety legislation and standards e.g. R638 and FSSC 22000, and familiar with food and nutrition terminology.
• Experience in conducting food safety related training or consulting.
• Fluent in English and local language.
• Passionate and motivated by the wide array of food and nutritional aspects (compliance, quality, regulatory, labelling activities).
• Precise and rigorous aptitude with a consulting mind-set.
• Able to work autonomously, excellent organizational and planning skills and ability to multitask.
• Effective communication and interpersonal skills to be able to interact easily with clients and team members.
• Flexibility to travel and work from several locations (NSF sites, customer sites) in combination with home-based working.
• Able to work and travel extensively around the Midrand and Centurion areas.
• Own private vehicle and valid driving license.
• Previous retail experience (Beneficial).
• Professional training qualification (Beneficial).