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Summary
The General Virtual Assistant role at World Class Contact Centers supports a dynamic entertainment booking company. Focused on engaging fans and driving growth, the company delivers captivating content and fosters meaningful audience connections within the entertainment industry.
Responsibilities
- DM Management: Respond to direct messages in a warm, engaging, and authentic manner, ensuring all interactions reflect the creator’s personality and feel personal rather than automated.
- Content Posting: Assist in scheduling and posting content across various social media platforms to maintain fan engagement and attract new followers.
- Sales Growth: Implement proven engagement and upselling strategies to maximize revenue and enhance subscriber experiences on subscription-based platforms.
- Fan Engagement: Build and nurture strong relationships with fans to foster loyalty and encourage long-term subscriptions.
Requirements
- Ability to respond to DMs in a natural, genuine tone that aligns with the creator’s unique voice and style.
- Experience or familiarity with fan-funded entertainment networks or similar platforms.
- Strong written communication skills with the flexibility to adapt to various conversational tones.
- A strategic mindset focused on improving content sales and subscriber retention.
- Reliable, professional, and capable of handling sensitive content with discretion and maturity.
Benefits
- Paid Local Holidays: Yes.
- Location: California (Remote).
- Timezone: PST.
