Growth Enrollment Specialist – South Africa Full Time

Summary:

Carda Health is hiring a Growth Enrollment Specialist in South Africa to support their virtual heart clinic. The role involves patient engagement, enrollment, and cross-functional collaboration to enhance operational processes and drive top-of-funnel growth.

Responsibilities:

• Serve as the first point of contact for patients who come to us by way of referral or website.

• Handle questioning and feedback from all consumers who are interested in enrolling.

• Convert patients by enrolling them in our program.

• Navigate financial and subscription plan conversations with patients.

• Ensure a smooth, scalable patient enrollment process.

• Handle insurance enrollment and credentialing.

• Manage inbound non-clinical support and enrollment inquiries.

• Work with Carda’s clinical staff and referring physician offices to improve operational processes.

• Leverage technology and internal teams to answer patient questions accurately and resolve challenges thoroughly.

• Work closely with our product and marketing team to define clinical workflow priorities and determine the most high-impact product changes.

• Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements.

Requirements:

• 2+ years of experience in an inside sales B2C role with a track record of owning and scaling company processes.

• Strong attention to detail.

• Ability to work in a fast-paced environment with little direction.

• Highly collaborative with excellent written and oral communication skills.

• Ability to effectively interact in a remote work environment.

• Inherent growth mindset with a focus on continuous improvement.

• Ability to track and report on key performance metrics.

Tagged as: Carda Health, Healthcare, Inside Sales, South Africa