Hiring Coordinator Lead Full Time

Responsibilities

• Day to day line management of Hiring Coordinators, including assessing and managing their performance.
• Coaching and supporting the growth of Hiring Coordinators.
• Ensuring full coordination cover to the business at all times, including managing cover for holiday or extended leave, headcount planning, and hiring.
• Scoping, defining, and reporting on team KPIs and SLAs.
• Overseeing the onboarding journey for new Monzonauts in Business & Tech, ensuring everything is set up for their first day.
• Handling pre-employment screening discrepancies and escalations.
• Working with 3rd party providers to ensure screenings are completed within service level agreements.
• Partnering with the Hiring Operations team to manage vendor relationships for Coordination-specific tools such as GoodTime, Enboarder, and Security Watchdog.
• Supporting the Hiring Operations team, wider hiring team, and People Collective with ad-hoc tasks and projects.
• Representing Hiring Coordinators in internal and external audits and control testing.
• Handling Hiring Coordination for sensitive or confidential roles and covering team absence as required.

Requirements

• Experience as a people manager, ideally managing an operational role, with experience in coaching, mentoring, and performance management.
• Experience in a highly operational role with a focus on process improvement.
• Good understanding of best practices in the Hiring Coordination space, with the ability to drive continuous improvement.
• Proven experience in driving change and standardizing processes with a focus on scalability.
• Confidence in working with various stakeholders and adapting communication styles to suit their needs.
• Ability to assess and communicate priorities, with adaptability when priorities change.
• Empathy and passion for delivering a great candidate experience, with a focus on inclusive hiring processes.
• Experience with vendor selection, onboarding, and management of People tools and systems.
• Expertise in managing pre-employment screening checks.

Benefits

• £44,000 – £65,000 + share options.
• Flexible working hours and support for work-from-home setup.
• £1,000 learning budget each year for books, training courses, and conferences.
• Full support for work-from-home setup, including Macbooks.
• Additional benefits outlined in the full list of benefits.